CoVID-19: How therapy is affected

updated 21/04/2020

To reduce the risk of transmission of the novel Coronavirus SARS-CoVid-19, Medicare and Private Health Funds have temporarily enabled individuals to engage in therapy via telehealth (video-audio link) and telephone (audio only). For the ease of discussion, we will refer to these consultations as ‘telehealth’ only. Medicare-items for telehealth are rebated at usual rates.  Private Health rebates vary depending on the insurance policy and company.

Telehealth consultations are booked as per a typical face-to-face consultation.  They may run for 30+ minutes or 50+mins.  Medicare-telehealth sessions count towards the rebated 10 sessions available per calendar year, when referred on a mental health care plan. We offer a $10 discount off the face-to-face consultation fee to encourage social distancing and as it reduces our rigorous cleaning requirements.

Face-to-face consultations are still available for healthy individuals.  Social distancing and 4sqm of space per person (2m x 2m) applies.  At Fleming Psychology, we request all clients use hand-sanitiser upon clinic entry and exit, and do not attend unless they are 100% well. All surfaces contacted by clients are sanitised after each face-to-face consultation to ensure we provide a safe environment for everyone.  

If you would like to book an appointment (telehealth or face-to-face) please use the links to contact us to discuss your options.


Medical and Front Line Workers

We understand hospital staff, GPs, teachers, police officers, paramedics, other therapeutic / allied health workers, and Centrelink staff are bearing the brunt of CoVID-19. To help frontline workers manage their stress and debrief to a health professional who is not in your immediate work environment, Jennifer Fleming (clinical psychologist) is offering 30 minute telehealth consultations in new premium after-hours timeslots (8pm-10pm Tuesday, Wednesday & Thursday). You may access these under a current mental health care plan (bulkbilled), or pay privately ($85 per 30 minute consultation). To book an appointment in an after-hours time slot, please contact us, mention our website, and identify yourself as a front line worker.